The National Civil Aviation Agency (ANAC) releases, this Friday, April 1, the results of the survey on operational safety culture in civil aviation.
Conducted between May and July 2021 and based on the International Collaborating Group for Operational Safety Management (SM ICG) tool Safety Management International Collaboration Group), the analysis sought to understand the operational safety culture scenario in Brazil.
There were 519 completely answered anonymous questionnaires, with about 40 questions each, and all answers can be consulted, in detail, by participants or interested parties through data visualization s (according to the links below), which allow consultation by region geographical area, aviation segment, age group and respondent's profession, among other profiles.
In order to obtain results consistent with those measured by the SM ICG international survey, ANAC's Operational Security Advisory (ASSOP) subdivided the regulated public into three distinct profiles – gerentes, collaborators e general aviation professionals (click on the links to access the executive summaries), whose s can be accessed through the links provided below.
- Managers - Click on the link to access
- Partners - Click on the link to access
- General Aviation Professionals (RBAC #91) - Click on the link to access
Structure of questionnaires
In addition to questions asked to determine the respondents' profile, there were groups of specific questions to assess the respondents' commitment to team safety; maintaining attention to operational safety issues; adaptation to the need for change in relation to operational safety; day-to-day behavior regarding the topic; access to safety information and assessment or recognition of safe behavior.
The applied questionnaires made it possible to classify, through the closed answers, three safety culture maturity profiles according to the Hudson Scale, originally used in the SM ICG surveys: the reactive, in which operational safety is identified as something important, but it is ed only when an accident occurs; the calculative, in which processes are available to deal with threats; and the proactive, when safety is the focus of continuous work in the organization.
Research findings
Most respondents had proactive responses in relation to with operational security in their organizations, but some research findings reveal aspects that deserve attention from the civil aviation community.
Segments such as Agricultural Aviation/Specialized Air Service (SAE) and occurrence reporting systems, for example, had a greater number of responses of a calculative nature.
The point that most drew attention, however, is the fact that about 60% of pilots consider that they do not work directly with operational safety in your day to day work.
By capturing the opinion of the regulated and making the measurement results available, ANAC seeks to create a better understanding of how operational safety is perceived, in addition to establishing a system that allows monitoring the evolution of the topic based on similar future measurements. The expectation is still that the responses to the questionnaires will serve as a basis for the development of programs and actions adjusted to the needs for improving operational safety.
Based on the results measured, ASSOP immediately proposes some actions to improve the Operational Safety Culture, such as encouraging greater engagement of professionals with promotion activities and courses on operational safety, carrying out clarifications and improvements in systems for reporting incidents of civil aviation, dissemination of materials on operational safety and public policies aimed specifically at pilots, professionals in agricultural aviation/Specialized Air Service, and clarifications that operational safety is the responsibility of the entire sector.
Suggestions, complaints and reports related to operational safety can be sent to the Agency through the Talk to ANAC channel (Click on the link to access).
