Natal Airport has launched a service that sends flight information to engers via the WhatsApp application. At Natal International Airport, located in São Gonçalo do Amarante/RN, the initiative was implemented in early 2025 and is available to all s.
Access is simple and intuitive. For s who are at the airport, simply scan a QR Code, available at various points in the terminal, such as on TV screens, tables and rest areas. By scanning the code, engers access the airport's flight and choose which flight they want to receive information about. For those who have not yet arrived at the enger terminal, you can on the Natal Airport website. Messages will be sent to the WhatsApp number +55 84 9666-0118.
Next, you must enter your name and telephone number. From that moment on, you will receive messages whenever the flight status is updated, including information about boarding, immediate boarding, last call and boarding gate.
"engers no longer need to worry about searching for their boarding gate so far in advance; they will now have the information at their fingertips. This is yet another initiative by Zurich Airport Brazil's Innovation Center to increase the comfort of each enger.”, explains André Lima, Natal Airport Manager.
The expectation is that the tool will optimize the enger experience, ensuring greater convenience and efficiency during the airport journey.
