LATAM is the most punctual airline at Vitória airport (ES) in the last 12 months. According to punctuality data recorded by Cirium, a company specializing in the analysis of world aviation data, 86,62% of the company's flights to the capital of Espírito Santo between May 2022 and April of this year landed within the scheduled time. To measure the OTP indicator (On-Time Performance), Cirium evaluates commercial flights from around the world that arrived at their destination on time (up to 14 minutes later than expected).
The results take into the company's entire domestic operation to the capital of Espírito Santo on its direct flights from the airports of São Paulo/Congonhas (6 daily flights), São Paulo/Guarulhos (4 daily flights), Santos Dumont/Rio de Janeiro (5 daily flights), Brasília (1 daily flight) and Fortaleza (1 daily flight). Throughout 2022, there were more than 9.600 flights between LATAM takeoffs and landings in Vitória. As for 2023, the company foresees a 24% increase in the number of flights in the capital of Espírito Santo, due to the strong demand driven by the recovery of the tourism sector.
“One of the main attributes to offer a good customer experience is precisely the respect we have for their time. That's why we work on improving and optimizing processes on a daily basis in order to have an increasingly efficient and competitive company", says Samuel Di Pietro, director of the LATAM Brazil Operations Control Center.
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Street: LATAM Brazil
