Consumer Rights
LATAM reduces complaints rate by 32% and becomes the least complained about airline in Brazil in 2023
LATAM has just achieved a historic feat in Brazil. According to indicators from Consumidor reg gov ****** for 2023, the
Ministry of Justice initiates istrative proceedings against Iberia
The Ministry of Justice and Public Security (MJSP), through the National Consumer Secretariat (Senacon), initiated proceedings
Decolar receives a fine of R$ 752 due to the risk of selling Avianca Brasil flights
The Ministry of Justice and Public Security fined the company Decolar.com R$ 752.417,75 for not informing
Celso Russomanno confirms aviation's commitment to the consumer in a meeting with ABEAR and IATA
The Brazilian Association of Airlines (ABEAR) and the International Air Transport Association (IATA, its acronym in
ABEAR signs agreement with MPF and Senacon to guarantee consumer rights during the pandemic
The Brazilian Association of Airlines (ABEAR), the Federal Public Ministry (MPF) and the National Consumer Secretariat
LATAM Brazil leads the list of enger complaints
The National Civil Aviation Agency (ANAC) releases this Thursday (18/04) the Consumer Monitoring Bulletin.gov.br Transport